职场沙龙 Application Support Engineer_NSN

laofo · 发布于 2008年10月18日 · 75 次阅读
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Application Support Engineer 诺基亚西门子通信系统技术(北京)有限公司 公司规模:100 - 499人公司性质:外商独资.外企办事处公司行业:计算机软件,计算机硬件·网络设备,IT服务·系统集成 职位性质:全职 发布日期:2008-10-15 截止日期:2008-10-21 工作经验:不限 学历要求:本科以上 招聘人数:若干 语言能力:英语/熟练 简历语言:中文 工作地点:北京 职位类别:技术支持·维护工程师(计算机·网络·技术类)+售前支持工程师(销售类)+客户关系管理(客户服务类) 职位类别详述: 职位描述: MAIN PURPOSE OF THE ROLE AND KEY RESPONSIBILITIES: Main Purpose: ? Provide technical support to R&D SW Engineer Environment (Clearcase, SVN, Configuration Management, SW building ) ? Project coordination for SEE deployment, implementation Key Responsibilities: ? Responsible for providing technical and product application support for SEE environment (tools) used by R&D program/project. ? Daily support/service for SEE tools to local R&D units ( VxWorks environment, deployment, maintenance, trouble shooting…etc.) ? Resolves all technical support and product application issues within appropriate timeframes, either remotely or on customer site if necessary. ? Ensures accurate record keeping of applications/support issues in supported region. ? Carries out SEE deployment, implementation and Basic User Training. ? Coordination with global units for service / technical issue / project implementation ? Helps to develop and maintain excellent internal customer relationships REQUIREMENTS: ? BSEE/CS degree or equivalent required; MSEE/CS highly desirable. ? Experience & Knowledge of SW developing, testing and relevant tools/environment ? Experience of using & developing on VxWorks environment (mandatory) ? Experience of Configuration managerment (clearcase, SVN) (mandatory) ? Knowledge & experience of OS (Linux, Unix, windows) (mandatory) ? Demonstrated troubleshooting skills ? Demonstrated organizational and time management skills and project management skill ? Demonstrated business communication skills (verbal and written communication skills) in Chinese and English ? Good oral/written English skill PERSONAL ATTRIBUTES:

  • Bachelor degree above (EE/CS)
  • Fluent communication in English (both verbal and written)
  • Determined, firm and dynamic personal attitude

联系方式: E-mail:yang.mu@nsn.com

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